Airtel was penalized by an institution similar to the small claims court. Airtel didn't contest the complaint. Most likely because it would cost them more in le

Airtel was penalized by an institution similar to the small claims court. Airtel didn't contest the complaint. Most likely because it would cost them more in legal fees than the maximum penalty a "District Consumer Disputes Redressal Forum" can reward (Rs100,000. Less than $2,000.) I'm pretty sure that if there were more complaints filed against them, they would have contested it aggressively.