3 ms·
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
by ryandrake 2y ago
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
- mystified5016 2y agoI mean, "sales Rep informing you that you must choose the expensive recurring payment" sounds like a perfectly honest situation. That kind of person would never have a very direct financial incentive to lie, surely.