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We have our email in couple of places but mostly people send feedback via the form. Also Twitter is pretty popular but there it's mostly about questions, not th
by jorde 14y ago
We have our email in couple of places but mostly people send feedback via the form. Also Twitter is pretty popular but there it's mostly about questions, not that much about feedback/complements/rants.
Personally I like to keep the feedback one on one as there's no change for trolling etc. Also public feedback boards might turn against the product if small amount of users want a feature that isn't relevant for products roadmap. This is also the reason why I'm not fan of Uservoice's widget.