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Any chance on getting indicative pricing for Enterprise. I generally hate hidden pricing and using products with it because it generally means the company atte

by kondro 14y ago

Any chance on getting indicative pricing for Enterprise. I generally hate hidden pricing and using products with it because it generally means the company attempts to charge whatever it can get away with and is afraid of having their clients find or what others are paying.

theatrus2 14y ago
Honestly, this is a big turn off if you compare with Cassandra. While Cassandra has commercial options, all the functionality is at least built in.
- Ixiaus 14y ago
  The only thing you don't get is multi-site replication. They gotta pay the bills; cassandra gets its love from Facebook...
  - theatrus2 14y ago
    I agree with paying the bills, but if you opt for Riak to start and grow to need multi-site support, not even having a ballpark price can be an adoption turn off. Then again, prices which are too high can also be an adoption turn off :)
    - Ixiaus 14y ago
      From the impression I get, if your growth is big enough that you need multi-site replication (I'm sure there are outlying cases where you are a small company and need multi-site replication, but those are very rare instances I would think) you're going to need more than just "something to install". I think Basho has a ops guy that is tasked specifically with going to these Enterprise companies and helping them with the setup - multi-site replication most likely means there are hundreds or thousands of nodes being deployed and that type of thing is really complex and also tricky to do right (even with Riak, which makes it REALLY easy). My feeling on the price issue is this: Riak is willing to work with their clients - if you need it, you're going to call them and they basically workout what it is you need and what they can provide (maybe it is just the multi-site addon, maybe it's that plus a ops guy that knows Riak in and out and can get you completely set up worry-free with full-time support).
      - jpflores 14y ago
        we have more than one ops guy...we have a team that help with these scenarios. And, I think you'd be surprised. Multi-site replication is a requirement for companies and applications both large and small.
tptacek 14y ago
What is the thing you can build with Riak Enterprise that you don't think you can build with just-plain-Riak?
- stock_toaster 14y ago
  WAN replication and their apparently awesome support are the differentiating factors I usually hear about.
  - Pkger 14y ago
    You can get a support contract on the OSS version as well and just use what you pay for. If you need Multi-Site replication though, yes that's a EDS thing. Don't forget though, if you are in a startup, we have Riak for Startups (http://basho.com/products/riak-enterprise-for-startups/ http://basho.com/products/riak-enterprise-for-startups/) where you pay what you can.
    - stock_toaster 14y ago
      I was under the impression that Basho specifically chose not to provide paid support for the OSS version. Were you speaking of other companies offering support, or is this a new thing?
      - Pkger 14y ago
        What I was essentially saying was you can pay for EE for the support even if you weren't getting it for the multi-site ability.
        stock_toaster 14y ago
        ah. gotcha.
- kondro 14y ago
  Primarily masterless, multi-site (WAN) replication. This is probably the only reason why I would choose Riak over some of their competition. http://wiki.basho.com/Multi-Data-Center-Replication-Concepts.html http://wiki.basho.com/Multi-Data-Center-Replication-Concepts...
xb95 14y ago
The company I work for, Bump (http://bu.mp/company/ http://bu.mp/company/), pays for Riak Enterprise. I am not going to disclose our particular pricing, though, except to say that this isn't a commodity. Every deal is going to be different, cover different things, so it's hard to give guidance on the subject. What I will say, however, is that it has been worth it. Whenever we need Basho's support, they are on the line and ready to help us. Their staff has been excellent to us and I couldn't be happier about our relationship with those folks. Whether it is sitting down and talking to them about some what-if scenarios, discussing optimizing our usage, or even reviewing configuration files before we spin up a new cluster -- they've been on the ball. We recently renewed our contract for another year and I can't imagine us not doing that as long as we still use Riak.

by kondro 14y ago

theatrus2 14y ago

Honestly, this is a big turn off if you compare with Cassandra. While Cassandra has commercial options, all the functionality is at least built in.

Ixiaus 14y ago
The only thing you don't get is multi-site replication. They gotta pay the bills; cassandra gets its love from Facebook...
- theatrus2 14y ago
  I agree with paying the bills, but if you opt for Riak to start and grow to need multi-site support, not even having a ballpark price can be an adoption turn off. Then again, prices which are too high can also be an adoption turn off :)
  - Ixiaus 14y ago
    From the impression I get, if your growth is big enough that you need multi-site replication (I'm sure there are outlying cases where you are a small company and need multi-site replication, but those are very rare instances I would think) you're going to need more than just "something to install". I think Basho has a ops guy that is tasked specifically with going to these Enterprise companies and helping them with the setup - multi-site replication most likely means there are hundreds or thousands of nodes being deployed and that type of thing is really complex and also tricky to do right (even with Riak, which makes it REALLY easy). My feeling on the price issue is this: Riak is willing to work with their clients - if you need it, you're going to call them and they basically workout what it is you need and what they can provide (maybe it is just the multi-site addon, maybe it's that plus a ops guy that knows Riak in and out and can get you completely set up worry-free with full-time support).
    - jpflores 14y ago
      we have more than one ops guy...we have a team that help with these scenarios. And, I think you'd be surprised. Multi-site replication is a requirement for companies and applications both large and small.

tptacek 14y ago

What is the thing you can build with Riak Enterprise that you don't think you can build with just-plain-Riak?

stock_toaster 14y ago
WAN replication and their apparently awesome support are the differentiating factors I usually hear about.
- Pkger 14y ago
  You can get a support contract on the OSS version as well and just use what you pay for. If you need Multi-Site replication though, yes that's a EDS thing. Don't forget though, if you are in a startup, we have Riak for Startups (http://basho.com/products/riak-enterprise-for-startups/ http://basho.com/products/riak-enterprise-for-startups/) where you pay what you can.
  - stock_toaster 14y ago
    I was under the impression that Basho specifically chose not to provide paid support for the OSS version. Were you speaking of other companies offering support, or is this a new thing?
    - Pkger 14y ago
      What I was essentially saying was you can pay for EE for the support even if you weren't getting it for the multi-site ability.
      - stock_toaster 14y ago
        ah. gotcha.
kondro 14y ago
Primarily masterless, multi-site (WAN) replication. This is probably the only reason why I would choose Riak over some of their competition. http://wiki.basho.com/Multi-Data-Center-Replication-Concepts.html http://wiki.basho.com/Multi-Data-Center-Replication-Concepts...

xb95 14y ago

The company I work for, Bump (http://bu.mp/company/ http://bu.mp/company/), pays for Riak Enterprise. I am not going to disclose our particular pricing, though, except to say that this isn't a commodity. Every deal is going to be different, cover different things, so it's hard to give guidance on the subject. What I will say, however, is that it has been worth it. Whenever we need Basho's support, they are on the line and ready to help us. Their staff has been excellent to us and I couldn't be happier about our relationship with those folks. Whether it is sitting down and talking to them about some what-if scenarios, discussing optimizing our usage, or even reviewing configuration files before we spin up a new cluster -- they've been on the ball. We recently renewed our contract for another year and I can't imagine us not doing that as long as we still use Riak.