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Our server was on managed hosting, meaning security was their responsibility. If it was hacked, that’s a failure on their part, not ours. Instead of investigat
by bhushank04 2y ago
Our server was on managed hosting, meaning security was their responsibility. If it was hacked, that’s a failure on their part, not ours.
Instead of investigating or helping us secure it, they suspended our account without proof and refused to provide backups.
A responsible provider would have detected and mitigated threats proactively—not punished their customers with data loss and financial ruin. This isn’t just negligence, it’s outright reckless.
- neximo64 2y agoI think you're shirking responsibility quite a bit. Managed hosting means its your responsibility since you can run applications on there. If you used a SaaS then its a bit different since you could only use an authorised plugin and wouldnt be able to run arbitrary code.