I can believe that its easy to bounce off software because of a million paper cuts. But the problem with them trying to address every one of those proactively i

I can believe that its easy to bounce off software because of a million paper cuts. But the problem with them trying to address every one of those proactively is that GNOME is a huge undertaking and they do their best to move at a fairly slow pace (now, after the 3 transition, which was akin to ripping a bandaid off ... go fast, piss the person off, but then the bandaid is gone). I don't know if the CapsLock -> Escape switch is on a roadmap somewhere, but that is a little bananas. That said, my partner comfortably uses GNOME every day to browse the web and manage some files. Has she EVER wondered how to remap CapsLock? No. The people who do want to? Google can give you the answer pretty quickly. Not saying it's good UX, but GNOME balances a lot of use cases, and as this thread suggests, I think they've actually (with a LOT of complaining from engineers and power users) kept that balance pretty damn well to the point where I haven't been surprised by GNOME is a long time, and seems to slowly and progressively get better. And yes, whoever jumps in here with their own papercut story, I know there is pain in not being the primary audience for software. But honestly, at least I'm in the same Venn diagram with my partner. The primary audience for macOS or iOS now appears to be ... I don't even know anymore. Used to be content creators, now it seems like even Apple doesn't actually know who uses their computers.