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Never had on call in 25 years with American startups. Surprised that faangs have on call but offer no support or limited that may take days to get a response f
by ipaddr 2y ago
Never had on call in 25 years with American startups. Surprised that faangs have on call but offer no support or limited that may take days to get a response from a customer perspective.
- hn_acc1 2y agoHad some level of "on-call" in the sense that "there's a bug with your new/recent code and customer needs a fix" or "the demo isn't working and we present tomorrow" or "checkin deadline is in 2 weeks and my code isn't ready" pressure in 20+ years in silicon valley working at a startup and 2 medium size companies. The startup had a bit more since I knew lots of sysadmin stuff so I could help at times when our main IT guy wasn't available - but he was quite good and didn't let me have root access anyway, so it's not like I could have fixed it on those rare occasions. Mind you, I interviewed for a Yahoo Mail job that would have included wearing a pager (back in '05). And I know it's pretty common - I've been fortunate to not have that be an issue. Hoping for another ~5 years at the current job until I can retire.