> It's just great, as the customer. I don't agree at all. I think they're a terrible customer experience. I stopped using them a while back and am much happier

> It's just great, as the customer. I don't agree at all. I think they're a terrible customer experience. I stopped using them a while back and am much happier for that. I'm not alone -- some stores have already started staffing more checkout lanes and removing some self-checkout kiosks.