Yeah and not unlikely. There are trends in both directions in manufacturing. On the one hand, we had amazing fountain pens with forged gold nibs hand-tuned b

Yeah and not unlikely. There are trends in both directions in manufacturing. On the one hand, we had amazing fountain pens with forged gold nibs hand-tuned by a nibmeister that can do things you can't replicate now. The trend was toward really crappy pens that could be mass-manufactured and required less skill by the consumer to operate, but are demonstrably inferior. People chose to buy the cheaper, barely passable option more often by orders of magnitude. On the other hand, we have automotive manufacturing. Modern cars are more reliable, safer, more comfortable, more performant, more featured, capable, (and expensive?) than ever. With knowledge work, it's clear that certain things will get "optimized" into disfunction. (Look at the complete lack of agency corporations have taken away from the people operating the public interfaces to the company.) Be it help/support centers, resolving unusual issues, or dealing with automated bans/account deactivations. It's hard to say what direction it will go...