"measurement disfunction" - measuring something your people do leads to it being the only thing the people do. And some things are hard to measure. When the dec

"measurement disfunction" - measuring something your people do leads to it being the only thing the people do. And some things are hard to measure. When the decided they could make trams run on time by giving penalties to drivers who were late, trams stopped stopping for passengers. True story. Leadership (vision) and arranging for resources to get the job done - that is, I think, the moral of the Rickover story.