4 ms·

Bosch knows how to perfect asshole design. On some of their ovens there is a secret key sequence (like game cheat) to get the buttons working again. Every 6 mo

by nextts 2y ago

Bosch knows how to perfect asshole design. On some of their ovens there is a secret key sequence (like game cheat) to get the buttons working again. Every 6 months you need to do this otherwise pay for a service call to do this. Or have a defunct oven. But it is not public info they have released (but had been leaked on YT) So they have software with a bug and a workaround they won't tell you about. Ideally they should recall these ovens and pay for a replacement install.

throwaway2037 2y ago
> Every 6 months you need to do this otherwise pay for a service call to do this. Is this legal? It seems like an excellent case for a state attorney general to sue them. At least extract a settlement with promise to repair the software bug.
WuxiFingerHold 2y ago
I don't believe this. It's illegal in many countries. No way a large German (after Dieselgate they all are very cautious) company like Bosch would make such a stupid move. If they did they'd face countless lawsuits and a ban in many countries (first would be the USA).
- colechristensen 2y ago
  The only thing I have ever heard about Bosch major appliances is that people hate them.
  - Tarq0n 2y ago
    Their washing machines and dryers are best in class IMO. At least in Europe they still have a reputation for quality.
  - gambiting 2y ago
    I don't know where you've heard this. As a European when I hear Bosch I think reliability and quality. I'd much rather buy a Bosch dishwasher/washing machine over any other brand, wifi or no wifi.
    - colechristensen 2y ago
      I love my Volkswagen which has plenty of Bosch parts in it. I don't hear about Americans with Bosch appliances very often, but every time I've heard (I suppose until today) it was a very negative review. Maybe the American versions are different, or perhaps I've just run across a few dissatisfied people randomly.
- nextts 2y ago
  Not saying it was intentional
  - nextts 2y ago
    Also see https://www.youtube.com/watch?v=fYwD8uqxSw4 https://www.youtube.com/watch?v=fYwD8uqxSw4
- account42 2y ago
  I bet you would have said the same about VW before Dieselgate.
raverbashing 2y ago
Stupid question but have you tried turning it off and on for a while? It might be something simpler
- nextts 2y ago
  Yep
tsukikage 2y ago
> Bosch knows how to perfect asshole design. This is actually pretty low on the asshole scale. Consider: dishwashing-as-a-service subscription model. You get the dishwasher chemicals in the post - the dishwasher automatically requests the next lot when it feels like it - and there's cover for repairs; for this you can either pay a regular fee or make in-app purchases of WashCoin, which you then spend when you need to wash the dishes. Maybe add a gacha mode to the app to win bonus wash / rinse / self-clean cycles.
publicmail 2y ago
My favorite is my Bosh wall oven that uses 85C rated capacitors with practically no voltage derating for the control board that sits directly at the top of the oven. After 4 years, they gave out causing the display to dim to the point of invisibility. We’re talking about 50 cents of part savings on a $3000+ appliance here. Replaced them myself easily, but most people will end up having to call for service and end up replacing the entire board for hundreds of dollars minimum.
- publicmail 2y ago
  Actually no - I forgot about my Bosch dishwasher that uses capacitive touch buttons. Great idea for something that is often touched with wet fingers…
  - quacked 2y ago
    Capacitive touch buttons are #1 on my hate list for "inventions". They have all the downsides of touchscreens with none of the upsides, and they're imitating a control device so perfect that it basically hasn't been changed since its invention (the button).
    - nrclark 2y ago
      Agreed - I hate captouch buttons, and would rather have physical controls every time. But in case you're curious why they're so common: 1. They're cheaper than mechanical buttons. 2. They're more space-efficient inside of the product. 3. They are easy to waterproof. 4. They have no wear-out mechanism.
      - quacked 2y ago
        Thanks, I intuited (1) and (2) but I hadn't thought about (3) or (4). I think waterproof mechanisms are about the only time I've encountered them where I haven't immediately despised them for total lack of haptic feedback and lag time between button input and device function--although that probably has more to do with poor system design rather than the limits of the captouch button technology. My guess is that I associate them with lag because any control interface that cut corners on buttons probably cut corners on everything else, too.

by nextts 2y ago

throwaway2037 2y ago

> Every 6 months you need to do this otherwise pay for a service call to do this. Is this legal? It seems like an excellent case for a state attorney general to sue them. At least extract a settlement with promise to repair the software bug.

WuxiFingerHold 2y ago

I don't believe this. It's illegal in many countries. No way a large German (after Dieselgate they all are very cautious) company like Bosch would make such a stupid move. If they did they'd face countless lawsuits and a ban in many countries (first would be the USA).

colechristensen 2y ago
The only thing I have ever heard about Bosch major appliances is that people hate them.
- Tarq0n 2y ago
  Their washing machines and dryers are best in class IMO. At least in Europe they still have a reputation for quality.
- gambiting 2y ago
  I don't know where you've heard this. As a European when I hear Bosch I think reliability and quality. I'd much rather buy a Bosch dishwasher/washing machine over any other brand, wifi or no wifi.
  - colechristensen 2y ago
    I love my Volkswagen which has plenty of Bosch parts in it. I don't hear about Americans with Bosch appliances very often, but every time I've heard (I suppose until today) it was a very negative review. Maybe the American versions are different, or perhaps I've just run across a few dissatisfied people randomly.
nextts 2y ago
Not saying it was intentional
- nextts 2y ago
  Also see https://www.youtube.com/watch?v=fYwD8uqxSw4 https://www.youtube.com/watch?v=fYwD8uqxSw4
account42 2y ago
I bet you would have said the same about VW before Dieselgate.

raverbashing 2y ago

Stupid question but have you tried turning it off and on for a while? It might be something simpler

nextts 2y ago
Yep

tsukikage 2y ago

> Bosch knows how to perfect asshole design. This is actually pretty low on the asshole scale. Consider: dishwashing-as-a-service subscription model. You get the dishwasher chemicals in the post - the dishwasher automatically requests the next lot when it feels like it - and there's cover for repairs; for this you can either pay a regular fee or make in-app purchases of WashCoin, which you then spend when you need to wash the dishes. Maybe add a gacha mode to the app to win bonus wash / rinse / self-clean cycles.

publicmail 2y ago

My favorite is my Bosh wall oven that uses 85C rated capacitors with practically no voltage derating for the control board that sits directly at the top of the oven. After 4 years, they gave out causing the display to dim to the point of invisibility. We’re talking about 50 cents of part savings on a $3000+ appliance here. Replaced them myself easily, but most people will end up having to call for service and end up replacing the entire board for hundreds of dollars minimum.

publicmail 2y ago
Actually no - I forgot about my Bosch dishwasher that uses capacitive touch buttons. Great idea for something that is often touched with wet fingers…
- quacked 2y ago
  Capacitive touch buttons are #1 on my hate list for "inventions". They have all the downsides of touchscreens with none of the upsides, and they're imitating a control device so perfect that it basically hasn't been changed since its invention (the button).
  - nrclark 2y ago
    Agreed - I hate captouch buttons, and would rather have physical controls every time. But in case you're curious why they're so common: 1. They're cheaper than mechanical buttons. 2. They're more space-efficient inside of the product. 3. They are easy to waterproof. 4. They have no wear-out mechanism.
    - quacked 2y ago
      Thanks, I intuited (1) and (2) but I hadn't thought about (3) or (4). I think waterproof mechanisms are about the only time I've encountered them where I haven't immediately despised them for total lack of haptic feedback and lag time between button input and device function--although that probably has more to do with poor system design rather than the limits of the captouch button technology. My guess is that I associate them with lag because any control interface that cut corners on buttons probably cut corners on everything else, too.