3 ms·
We have got numerous case studies on the checkout page http://visualwebsiteoptimizer.com/case-studies.php http://visualwebsiteoptimizer.com/case-studies.php So
by paraschopra 14y ago
We have got numerous case studies on the checkout page http://visualwebsiteoptimizer.com/case-studies.php http://visualwebsiteoptimizer.com/case-studies.php
Some of the common tactics that have worked for our customers:
- Providing a summary of what they have ordered and making sure there are no hidden surprises (extra taxes or shipping charges)
- Adding trust indicators like Verisign seal (yes, they really work!)
- Not requiring them to create an account just to checkout
- Adding phone number and physical address that customers can reach out in case they need help
- Good looking design (people subconsciously associate good design with higher trust. If you have an odd color, or a grammatical mistake, or a dangling element, it tells how careless you are at designing the most critical page, so you would be careless with their money as well)