4 ms·

Assholes. Banning HP products from my org entirely now.

by ohgr 2y ago

op00to 2y ago
What a strange move. By all means you should be banning residential and small business equipment because that’s best practice for a number of reasons. But to ban their larger units is nonsensical. They are entirely different business models, run with different profit motives. Pick the best tool for your business, don’t let other bullshit that isn’t relevant to the business affect your decisions.
- edoceo 2y ago
  Unpredictable behavior of a device is a risk to the business.
  - op00to 2y ago
    Never had unpredictable behavior from enterprise grade LaserJets.
- trollbridge 2y ago
  There is a gigantic market of vendors choose from, and sometimes it’s easiest to just say “We’re going to avoid vendor X because they create risk for us.” The above poster didn’t say he’s banning HPE, either. Just HP. I doubt anyone will really suffer from banning HP products. We have a policy of only buying Brother, Epson, and Canon desktop/office printers with an exception for Lexmarks that are laser printers and have specific built in features. It means a lot less drama supporting them and getting supplies (even though we only use OEM supplies, or else get service and supplies through a click charge maintenance contract). There’s still a fleet of ancient HP printers, including a workhorse 20-year-old LaserJet still printing 11x17 sheets.
  - ohgr 2y ago
    We already banned HPE after they let us down on service several times. Literally no parts availability and crappy support for 3 years. Moved to AWS. We were a very large spender on HPE / 3PAR stuff. The whole org has been gutted in the last decade.
    - trollbridge 2y ago
      Agreed. We have some random HPE switches lying around. The second any of them fail they’ll go in the rubbish* and be replaced with Ubiquiti gear, most likely. *to be responsibly recycled/disposed of.
- doctaj 2y ago
  Whether you like it or not, brand perception goes across business units, lol.
- pbasista 2y ago
  > They are entirely different business models, run with different profit motives. Why should that be taken into account? > don’t let other bullshit that isn’t relevant to the business affect your decisions Why not? If you only consider one aspect of a complex issue and make your decisions around that one aspect only, you might be missing out on the bigger picture. Take Trump's "Dumbest Trade War in History" as the WSJ calls it. Why are e.g. Canadians not buying US goods and why are they cancelling vacations in the US? Is it because they have better vacation options in Canada? I do not think so. They are doing it because they take the bigger picture into account. They do not care about temporary discomfort it might bring them. They know that they need to send a strong message to Trump. And they are doing it with their own wallets.
  - op00to 2y ago
    The comparison you’re making does not hold up because it mixes two completely different types of decision making. A consumer boycott is a personal, values driven choice. The goal is to express disapproval or take a stand, even if that means some inconvenience. It is about signaling, not about making the most efficient or practical choice. Business decisions, especially around infrastructure, are made within a performance and value focused framework. The goal is to choose the best tool based on reliability, cost, support, how well it fits the business need and whether it brings value. If a business starts picking tools based on emotional reactions or symbolic gestures, it risks undermining its own operations without achieving any value. So why not let irrelevant factors influence the decision? Because doing so leads to worse outcomes. You end up with inferior tools, higher costs, and more complexity, all without moving the needle on whatever issue you are trying to protest. HP’s enterprise printers products are fundamentally different from their consumer inkjets with different support models, economic models for parts and supplies, and so on. Ignoring that difference just weakens your argument and leads to poor decision-making.
    - ohgr 2y ago
      The difference between HP and HPE is one is a really expensive way to get crap service and parts and one is a cheaper way to get crap service and crap parts. This is admittedly recent. Within last 5-6 years.
chgs 2y ago
I’m surprised this was the straw

Assholes. Banning HP products from my org entirely now.

by ohgr 2y ago

Assholes. Banning HP products from my org entirely now.

What a strange move. By all means you should be banning residential and small business equipment because that’s best practice for a number of reasons. But to ban their larger units is nonsensical. They are entirely different business models, run with different profit motives. Pick the best tool for your business, don’t let other bullshit that isn’t relevant to the business affect your decisions.

edoceo 2y ago
Unpredictable behavior of a device is a risk to the business.
- op00to 2y ago
  Never had unpredictable behavior from enterprise grade LaserJets.
trollbridge 2y ago
There is a gigantic market of vendors choose from, and sometimes it’s easiest to just say “We’re going to avoid vendor X because they create risk for us.” The above poster didn’t say he’s banning HPE, either. Just HP. I doubt anyone will really suffer from banning HP products. We have a policy of only buying Brother, Epson, and Canon desktop/office printers with an exception for Lexmarks that are laser printers and have specific built in features. It means a lot less drama supporting them and getting supplies (even though we only use OEM supplies, or else get service and supplies through a click charge maintenance contract). There’s still a fleet of ancient HP printers, including a workhorse 20-year-old LaserJet still printing 11x17 sheets.
- ohgr 2y ago
  We already banned HPE after they let us down on service several times. Literally no parts availability and crappy support for 3 years. Moved to AWS. We were a very large spender on HPE / 3PAR stuff. The whole org has been gutted in the last decade.
  - trollbridge 2y ago
    Agreed. We have some random HPE switches lying around. The second any of them fail they’ll go in the rubbish* and be replaced with Ubiquiti gear, most likely. *to be responsibly recycled/disposed of.
doctaj 2y ago
Whether you like it or not, brand perception goes across business units, lol.
pbasista 2y ago
> They are entirely different business models, run with different profit motives. Why should that be taken into account? > don’t let other bullshit that isn’t relevant to the business affect your decisions Why not? If you only consider one aspect of a complex issue and make your decisions around that one aspect only, you might be missing out on the bigger picture. Take Trump's "Dumbest Trade War in History" as the WSJ calls it. Why are e.g. Canadians not buying US goods and why are they cancelling vacations in the US? Is it because they have better vacation options in Canada? I do not think so. They are doing it because they take the bigger picture into account. They do not care about temporary discomfort it might bring them. They know that they need to send a strong message to Trump. And they are doing it with their own wallets.
- op00to 2y ago
  The comparison you’re making does not hold up because it mixes two completely different types of decision making. A consumer boycott is a personal, values driven choice. The goal is to express disapproval or take a stand, even if that means some inconvenience. It is about signaling, not about making the most efficient or practical choice. Business decisions, especially around infrastructure, are made within a performance and value focused framework. The goal is to choose the best tool based on reliability, cost, support, how well it fits the business need and whether it brings value. If a business starts picking tools based on emotional reactions or symbolic gestures, it risks undermining its own operations without achieving any value. So why not let irrelevant factors influence the decision? Because doing so leads to worse outcomes. You end up with inferior tools, higher costs, and more complexity, all without moving the needle on whatever issue you are trying to protest. HP’s enterprise printers products are fundamentally different from their consumer inkjets with different support models, economic models for parts and supplies, and so on. Ignoring that difference just weakens your argument and leads to poor decision-making.
  - ohgr 2y ago
    The difference between HP and HPE is one is a really expensive way to get crap service and parts and one is a cheaper way to get crap service and crap parts. This is admittedly recent. Within last 5-6 years.

chgs 2y ago

I’m surprised this was the straw