4 ms·
have to admit, that one of the reasons patio11 got Patrick (cofounder of Stripe) to help with customer support is because he's *the patio11 but great customer
by bazookaBen 14y ago
have to admit, that one of the reasons patio11 got Patrick (cofounder of Stripe) to help with customer support is because he's *the patio11
but great customer service is still great, no matter what.
- naz 14y agoPatrick is in the support rotation like most of us at Stripe. He'll answer your email too if you send it on the right day.
- sachinag 14y agoI would be very interested in how do you do ticket handoffs/tracking across multiple non-dedicated support people in your rotation.
- bazookaBen 14y agothanks for the clarification
- deleted 14y ago[deleted]
- brown9-2 14y agoHow do you know this for a fact?
- pg_bot 14y ago(More anecdotal evidence) Patrick Collison also helped me out when I was implementing Stripe on my site, and I am just a regular joe.