4 ms·
I'm not surprised, but I also don't think that's likely to be a thing for VMware: Most small customers have one to three servers running a basic vSphere install
by ocdtrekkie 2y ago
I'm not surprised, but I also don't think that's likely to be a thing for VMware: Most small customers have one to three servers running a basic vSphere install and nothing complicated to speak of.
You can also delete most of the problem by limiting the support on given license tiers.
- infecto 2y agoWe're speculating, but I think the key point is missed: SMBs likely contribute a negligible share of revenue, small enough that supporting them isn't worth it. Even if support seems minimal, billing issues and tickets inevitably arise, often handled by a different team, which cancels out any marginal gains.