> What rate could you have charged them in the middle of that for credibly offering a fix? Plenty of course. But the odds that such person exists outside their

> What rate could you have charged them in the middle of that for credibly offering a fix? Plenty of course. But the odds that such person exists outside their organization is nil. The world's top programming expert would take more than 45 minutes to assess the issue. (I'm assuming that cutting off power wasn't an option.)