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My team built automation for the product recalls in 2011. The process roughly was: 1. Pull the listing off. 2. Inform warehouses to pull the product off the she
by vaidhy 2y ago
My team built automation for the product recalls in 2011. The process roughly was: 1. Pull the listing off. 2. Inform warehouses to pull the product off the shelves and move them to a separate area. 3. Try and get shipments stopped. 4. Notify all those who bought the product about the recall. None of these were a technical challenge.
One of my favorite business managers managed this and she would scan reviews for potential dangerous products even if CPSC has not issued any recalls.
The real problem is why do you do with the recalled products. If it is expensive enough, the seller will take it back. With the flood of really cheap goods, they need to be destroyed and it is expensive. A lot of overseas sellers will just ghost Amazon since the cost of recall might be larger than their profits from that account.
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