3 ms·

Ok, so how do you think it should be done? If a product is sold and it turns out it is dangerous, there has to be some way to reach the people who have bought i

Ok, so how do you think it should be done? If a product is sold and it turns out it is dangerous, there has to be some way to reach the people who have bought it. Amazon is the company that has that data and can reach the consumer.

Aurornis 2y ago
This comment thread was about eBay and FB marketplace. Platforms where the product information isn’t even accurately known.
- Zigurd 2y ago
  Ebayy has a program for that. https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644 https://www.ebay.com/help/selling/selling-tools/ebay-authent... That goes straight at the "product information isn’t even accurately known" problem.
- mlhpdx 2y ago
  It’s an interesting question. The bar would be the least they could possibly do, obviously (as it is now), so is there a case for raising that bar at all?
xvokcarts 2y ago
What's wrong with how normal stores do it? They publish recalls publicly, people check the site, media promotes it, whoever bought it can replace it.
hexaga 2y ago
Well, no. In an ideal world yes. But that's not our world. There doesn't have to be some way to reach everyone that has ever purchased a product. For the vast majority of the history of things being sold that has not been the case. It wasn't even in the realm of possibility. It would be nice. It would save lives and avoid tragedy. It is not required, and failure is an option. We've been failing for a long time already. If we have to do it, it's a simple matter of finding who has the capability to do so and force them to, as you say. But we don't. Forcing someone to do only because they can is a tricky proposition.
- TheOtherHobbes 2y ago
  If Amazon doesn't want to value customer safety, that's absolutely fine, as long as all listings have a big "Buy from this seller at your own risk, it's nothing to do with us" popup. Just in case. Seems like an easy, cheap fix. Amazon makes a single tweak in its listing code, and buyers know where they stand.
  - ty6853 2y ago
    Almost everything sold to California has a big label telling you that you might get cancer, and no one cares or even takes note anymore. The manufacturer puts it because it's cheaper than proving it doesn't cause cancer. And your warning is weaker than that. Consumers sensitive to this kind of thing can be captured with independent private testing instead of CPSC. UL is well situated for stuff like that.
showdeaduser 2y ago
It shouldn't be done, and no, there doesn't have to be a way.

Aurornis 2y ago

This comment thread was about eBay and FB marketplace. Platforms where the product information isn’t even accurately known.

Zigurd 2y ago
Ebayy has a program for that. https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644 https://www.ebay.com/help/selling/selling-tools/ebay-authent... That goes straight at the "product information isn’t even accurately known" problem.
mlhpdx 2y ago
It’s an interesting question. The bar would be the least they could possibly do, obviously (as it is now), so is there a case for raising that bar at all?

xvokcarts 2y ago

What's wrong with how normal stores do it? They publish recalls publicly, people check the site, media promotes it, whoever bought it can replace it.

hexaga 2y ago

Well, no. In an ideal world yes. But that's not our world. There doesn't have to be some way to reach everyone that has ever purchased a product. For the vast majority of the history of things being sold that has not been the case. It wasn't even in the realm of possibility. It would be nice. It would save lives and avoid tragedy. It is not required, and failure is an option. We've been failing for a long time already. If we have to do it, it's a simple matter of finding who has the capability to do so and force them to, as you say. But we don't. Forcing someone to do only because they can is a tricky proposition.

TheOtherHobbes 2y ago
If Amazon doesn't want to value customer safety, that's absolutely fine, as long as all listings have a big "Buy from this seller at your own risk, it's nothing to do with us" popup. Just in case. Seems like an easy, cheap fix. Amazon makes a single tweak in its listing code, and buyers know where they stand.
- ty6853 2y ago
  Almost everything sold to California has a big label telling you that you might get cancer, and no one cares or even takes note anymore. The manufacturer puts it because it's cheaper than proving it doesn't cause cancer. And your warning is weaker than that. Consumers sensitive to this kind of thing can be captured with independent private testing instead of CPSC. UL is well situated for stuff like that.

showdeaduser 2y ago

It shouldn't be done, and no, there doesn't have to be a way.