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The main way merchants push back on chargebacks is to not accept Amex. That brand of credit card attracts customers who chargeback more often. Mandatory accoun
by supertrope 2y ago
The main way merchants push back on chargebacks is to not accept Amex. That brand of credit card attracts customers who chargeback more often.
Mandatory accounts that gatekeep on-going access also discourage chargebacks. If you will lose access to an important brand of taxi service or your $1000 digital content collection you will think twice before charging back even if you are a legitimate fraud victim.
- rchaud 2y agoI thought merchants not accepting Amex had more to do with high processing fees compared to MC/Visa. Amex is marketed as a premium card targeted at higher income people so wouldn't that correlate with fewer charge backs?
- supertrope 2y agoYou’re right on fees being the main reason. I was incorrect about the chargeback rate. https://www.clearlypayments.com/blog/how-merchants-can-manage-amex-chargebacks/ https://www.clearlypayments.com/blog/how-merchants-can-manag...