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When high speed trains started operating on Spain in 1992 (AVE [0]) they offered 100% refund in any delay higher than 5 minutes (here a TV ad with very happy pa
by tecleandor 2y ago
When high speed trains started operating on Spain in 1992 (AVE [0]) they offered 100% refund in any delay higher than 5 minutes (here a TV ad with very happy passengers because the train is arriving six minutes late [1])
But nowadays and after some mismanagement and also private operators coming to share lines it's:
For all high speed and other long distance trains: 60min delay, 50% refund. 90min delay, 100% refund.
This and other policies [2]
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0: https://en.m.wikipedia.org/wiki/AVE
1: https://youtu.be/Djv91oHkj4k
2: https://www.renfe.com/es/es/ayuda/compromiso-puntualidad
- brnt 2y agoI was once over 90 minutes late on a TGV. Naturally, SNCF reported a delay of 59 minutes when calculating my rebate...