You're right. When I forgot my battle.net secret question answer and wanted to change my password I had to send Blizzard two forms of ID. For some games. The s

You're right. When I forgot my battle.net secret question answer and wanted to change my password I had to send Blizzard two forms of ID. For some games. The solution exists, its in use now and it is mind boggling that for hundreds of dollars in apps, my file vault password, my payment details and of course a remote wipe facility for my hardware it isn't even an option.