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I would not be surprised if more people called every day about how their AirPods aren’t working as expected.

• shuckles 2y ago
  Not sure how it’s relevant that paying customers receive customer service.
  • saagarjha 2y ago
    My point is that it's probably a rounding error for them.
    • shuckles 2y ago
      At the moment precisely because Apple is protective of the user experience.