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Here's a few more definitions of agents: Agents are a coupling of perception, reasoning, and acting with preferences or goals. They prefer some states of the w

Here's a few more definitions of agents: Agents are a coupling of perception, reasoning, and acting with preferences or goals. They prefer some states of the world to other states, and they act to try to achieve the states they prefer most (this book) AI agents are rational agents. They make rational decisions based on their perceptions and data to produce optimal performance and results. An AI agent senses its environment with physical or software interfaces (AWS) An artificial intelligence (AI) agent refers to a system or program that is capable of autonomously performing tasks on behalf of a user or another system by designing its workflow and utilizing available tools (IBM) Agents are like layers on top of the language models that observe and collect information, provide input to the model and together generate an action plan and communicate that to the user — or even act on their own, if permitted (Microsoft) Assumptions: Focus on rationality vs. goal-seeking vs. autonomy Whether tool use is emphasized Architectural specificity Relationship to users Decision-making framework (optimality vs. preference satisfaction)

EGreg 2y ago
I am really not sure where agents would ever be better than workflows. Can you give me some examples? Workflows means some organization signed off on what has to be done. Checklists, best practices, etc. Agents on the other hand have a goal and you have no idea or what they’re going to do to achieve it. I think of an agent’s guardrails as essentially a “blacklist” of actions, while a workflow is a “whitelist”. To me, agents are a gimmick the same way that real-time chat, or video, is a gimmick. It is good for entertainment but actually has negative value for getting actual work done. Think of it this way… just as models have a tradeoff between explore and exploit, the agents can be considered as capable of exploration while the workflows exploit best practices. Over time and many tasks, everything is standardized into best practices, so the agents become worse than completely standardized workflows. They may be useful to tinker at the edges but not to make huge decisions. Like maybe agents can be used to set up some personalized hooks for users at the edges of some complex system. https://medium.com/@falkgottlob/many-ai-agents-are-actually-ai-workflows-or-automations-in-disguise-7e377017df98 https://medium.com/@falkgottlob/many-ai-agents-are-actually-...
- integralof6y 2y ago
  Interesting. I understand that you draw the line that separate workflow from agents as the exploitation exploration trade-off. This could allow a dynamic environment in which a parameter depending of each task control the workflow-agent planning. So there is not a clear cut off, the difference depends of the task, the priors, and the posterior experience.
- jsemrau 2y ago
  "where agents would ever be better than workflows" That is a very important observation and we should avoid to let agents go the way of the blockchain -- you know what I mean. I have build a narrow AI for credit decisioning on a 100B portfolio between 2012 and 2020. This "agent" can make autonomous credit decisions, if and only if the agent is 100% certain that all inputs are accurate. The value comes from the workflow, not the model. LLMs change this as there is now a general, I like to call them vanilla models, that does not specifically be trained to the data set. Would I use that in this workflow? Likely not. (a) it is likely that the narrow model is cheaper to operate than a larger model without seeing a substantial benefit in productivity. (b) in regulated industries we always need to be able to explain why the AI made a decision. If there is no clear governance framework around operating the agent, then we can't use it. Case in point > "nH predict"
- light_triad 2y ago
  AI agents have been most promising for solving fuzzy problems where optimal solutions are intractable, using sequences of approximations instead of more rigid rule-based workflows. Their architecture combines workflows, connectors, and an optimization engine that balances the explore/exploit tradeoff. So far in terms of guardrails, agents only evolve within environments where they have been given the necessary tools.
nivertech 2y ago
> AI agents are rational agents. They make rational decisions this is wrong, it's almost impossible to build a fully-rational (in the Game-Theoretic sense) agent for almost any real life usecase, except some textbook toy problems. There are many levels of Intelligence/Cognitions for Agents. Here's an incomplete hierarchy out of my head (the real classification will deserve a whole blog post or a paper): - Dumb/NPC/Zero-Intelligence - Random/Probabilistic - Rule-based / Reflexive - Low-Rationality - Boundedly-Rational - Behavioral (i.e. replicating a recorded behavior of a real-life entity/phenomena) - Learning (e.g. using AI/ML or simple statistics) - Adaptive (similar to learning agents, but may take different (better) actions in the same situation) - [Fully-]Rational / Game-Theoretic "A rational actor - a perfectly informed individual with infinite computing capacity who maximizes a fixed (non-evolving) exogenous utility function"[1] bears little relation to a human being.[2] -- [1] Aaron, 1994 [2] Growing Artificial Societies -- Joshua M. Epstein & Robert L. Axtell
- light_triad 2y ago
  More definitions that don't mention rationality: AI agents are software systems that use AI to pursue goals and complete tasks on behalf of users. They show reasoning, planning, and memory and have a level of autonomy to make decisions, learn, and adapt (Google) Agents “can be defined in several ways” including both “fully autonomous systems that operate independently over extended periods” and “prescriptive implementations that follow predefined workflows” (Anthropic) Agents are “automated systems that can independently accomplish tasks on behalf of users” and “LLMs equipped with instructions and tools” (OpenAI) Agents are “a type of system that can understand and respond to customer inquiries without human intervention” in different categories, ranging from “simple reflex agents” to “utility-based agents” (Salesforce) A few days ago in TechCrunch: No one knows what the hell an AI agent is https://techcrunch.com/2025/03/14/no-one-knows-what-the-hell-an-ai-agent-is/ https://techcrunch.com/2025/03/14/no-one-knows-what-the-hell...
- fc417fc802 2y ago
  When people use phrases like "rational decisions" it is generally a statement of intent. To interpret it in a manner which is so obviously incorrect seems rather pointless.

EGreg 2y ago

I am really not sure where agents would ever be better than workflows. Can you give me some examples? Workflows means some organization signed off on what has to be done. Checklists, best practices, etc. Agents on the other hand have a goal and you have no idea or what they’re going to do to achieve it. I think of an agent’s guardrails as essentially a “blacklist” of actions, while a workflow is a “whitelist”. To me, agents are a gimmick the same way that real-time chat, or video, is a gimmick. It is good for entertainment but actually has negative value for getting actual work done. Think of it this way… just as models have a tradeoff between explore and exploit, the agents can be considered as capable of exploration while the workflows exploit best practices. Over time and many tasks, everything is standardized into best practices, so the agents become worse than completely standardized workflows. They may be useful to tinker at the edges but not to make huge decisions. Like maybe agents can be used to set up some personalized hooks for users at the edges of some complex system. https://medium.com/@falkgottlob/many-ai-agents-are-actually-ai-workflows-or-automations-in-disguise-7e377017df98 https://medium.com/@falkgottlob/many-ai-agents-are-actually-...

integralof6y 2y ago
Interesting. I understand that you draw the line that separate workflow from agents as the exploitation exploration trade-off. This could allow a dynamic environment in which a parameter depending of each task control the workflow-agent planning. So there is not a clear cut off, the difference depends of the task, the priors, and the posterior experience.
jsemrau 2y ago
"where agents would ever be better than workflows" That is a very important observation and we should avoid to let agents go the way of the blockchain -- you know what I mean. I have build a narrow AI for credit decisioning on a 100B portfolio between 2012 and 2020. This "agent" can make autonomous credit decisions, if and only if the agent is 100% certain that all inputs are accurate. The value comes from the workflow, not the model. LLMs change this as there is now a general, I like to call them vanilla models, that does not specifically be trained to the data set. Would I use that in this workflow? Likely not. (a) it is likely that the narrow model is cheaper to operate than a larger model without seeing a substantial benefit in productivity. (b) in regulated industries we always need to be able to explain why the AI made a decision. If there is no clear governance framework around operating the agent, then we can't use it. Case in point > "nH predict"
light_triad 2y ago
AI agents have been most promising for solving fuzzy problems where optimal solutions are intractable, using sequences of approximations instead of more rigid rule-based workflows. Their architecture combines workflows, connectors, and an optimization engine that balances the explore/exploit tradeoff. So far in terms of guardrails, agents only evolve within environments where they have been given the necessary tools.

nivertech 2y ago

> AI agents are rational agents. They make rational decisions this is wrong, it's almost impossible to build a fully-rational (in the Game-Theoretic sense) agent for almost any real life usecase, except some textbook toy problems. There are many levels of Intelligence/Cognitions for Agents. Here's an incomplete hierarchy out of my head (the real classification will deserve a whole blog post or a paper): - Dumb/NPC/Zero-Intelligence - Random/Probabilistic - Rule-based / Reflexive - Low-Rationality - Boundedly-Rational - Behavioral (i.e. replicating a recorded behavior of a real-life entity/phenomena) - Learning (e.g. using AI/ML or simple statistics) - Adaptive (similar to learning agents, but may take different (better) actions in the same situation) - [Fully-]Rational / Game-Theoretic "A rational actor - a perfectly informed individual with infinite computing capacity who maximizes a fixed (non-evolving) exogenous utility function"[1] bears little relation to a human being.[2] -- [1] Aaron, 1994 [2] Growing Artificial Societies -- Joshua M. Epstein & Robert L. Axtell

light_triad 2y ago
More definitions that don't mention rationality: AI agents are software systems that use AI to pursue goals and complete tasks on behalf of users. They show reasoning, planning, and memory and have a level of autonomy to make decisions, learn, and adapt (Google) Agents “can be defined in several ways” including both “fully autonomous systems that operate independently over extended periods” and “prescriptive implementations that follow predefined workflows” (Anthropic) Agents are “automated systems that can independently accomplish tasks on behalf of users” and “LLMs equipped with instructions and tools” (OpenAI) Agents are “a type of system that can understand and respond to customer inquiries without human intervention” in different categories, ranging from “simple reflex agents” to “utility-based agents” (Salesforce) A few days ago in TechCrunch: No one knows what the hell an AI agent is https://techcrunch.com/2025/03/14/no-one-knows-what-the-hell-an-ai-agent-is/ https://techcrunch.com/2025/03/14/no-one-knows-what-the-hell...
fc417fc802 2y ago
When people use phrases like "rational decisions" it is generally a statement of intent. To interpret it in a manner which is so obviously incorrect seems rather pointless.