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Devs need to be on call at three AM so that they suffer when their software fails. This is how you align developer motivation with operational motivation. The
by jyounker 2y ago
Devs need to be on call at three AM so that they suffer when their software fails. This is how you align developer motivation with operational motivation.
The organization needs to incur financial penalties when the on-call staff have to respond at three AM. This aligns the organizations motivations with the operational motivations.
When managers see an on-call-incident line-item going up then they're more willing to tell product to take a hike.
- AdieuToLogic 2y ago> Devs need to be on call at three AM so that they suffer when their software fails. This is how you align developer motivation with operational motivation. As I mentioned in a peer response: Punitive management policies erode morale and result in retention only of those whom have no better options. See "Price's Law"[0]. 0 - https://nielsbohrmann.com/prices-law/ https://nielsbohrmann.com/prices-law/
- jyounker 2y agoIt's interesting that you see this as being a punitive policy. Our job is producing quality systems. If our software is so bug ridden that caring for it is a punishment, then failed we've at producing quality software.