If you're on-call, you're working - it doesn't matter if there's an active incident or not. Unless you're a contractor (in which case, you're unlikely to be on-

If you're on-call, you're working - it doesn't matter if there's an active incident or not. Unless you're a contractor (in which case, you're unlikely to be on-call) the company you work for pays for your time, not delivery of specific work-items. On-call pay should reflect this.