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IMO it's when the incident response and readiness practice imposes a direct backpressure on feature delivery that you get the issues actually fixed and a resili
by tacticus 2y ago
IMO it's when the incident response and readiness practice imposes a direct backpressure on feature delivery that you get the issues actually fixed and a resilient system.
if it's just the engineer while product and management see no real cost then people burn out and leave.
> The most successful teams I've seen treat on-call like a leading indicator - every incident represents unpriced technical debt that should be systematically eliminated. Each alert becomes an investment opportunity rather than a burden to be rotated.
100%
- hinkley 2y agoThe people who do the real work don’t get raises and promotions because the annual review system punishes them for doing the right thing.