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It /could/ be but we also all know how great remote call centers do actually caring about the people they're supposed to serve. The real outcome will be fewer p
by rtkwe 2y ago
It /could/ be but we also all know how great remote call centers do actually caring about the people they're supposed to serve. The real outcome will be fewer people servicing more customers for less money.
- CaffeineLD50 2y agoI've had uncaring in person pharmacists
- rtkwe 2y agoOk. It doesn't counteract the high likelihood that trying to go to a centralized call center style is doing to degrade that experience even further.
- CaffeineLD50 2y agoPoorly managed and trained people are the same in person or on the phone