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>One big thing pharmacies do is answer questions about drugs to educate the users in ways the doctors prescribing them often don't and also check for drug inter
by gruez 2y ago
>One big thing pharmacies do is answer questions about drugs to educate the users in ways the doctors prescribing them often don't and also check for drug interactions to protect patients.
That can easily be done over the phone.
- rtkwe 2y agoIt /could/ be but we also all know how great remote call centers do actually caring about the people they're supposed to serve. The real outcome will be fewer people servicing more customers for less money.
- CaffeineLD50 2y agoI've had uncaring in person pharmacists
- rtkwe 2y agoOk. It doesn't counteract the high likelihood that trying to go to a centralized call center style is doing to degrade that experience even further.
- CaffeineLD50 2y agoPoorly managed and trained people are the same in person or on the phone