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> Corporations train their reps to actively stonewall and frustrate you and hope you go away while they screw up your finances, travel, healthcare and deny you
by pavel_lishin 2y ago
> Corporations train their reps to actively stonewall and frustrate you and hope you go away while they screw up your finances, travel, healthcare and deny you things you paid for.
And how much choice do those reps have? Their choice is "follow the playbook" or "go out and find a new job".
It sounds like you yelled at someone who was not responsible for your original issue. You weren't performing. You were being.
- rawgabbit 2y agoEventually I got someone’s attention although I had to through five different people. Somebody did the right thing after I became loud. I termed it performing as I was deliberately trying to draw attention to myself from the other passengers.