Citigroup used to have a world class software and hardware development Center in Los Angeles called Transaction Technology (TTI). They designed and built two ge

Citigroup used to have a world class software and hardware development Center in Los Angeles called Transaction Technology (TTI). They designed and built two generations of ATM machines that were head and shoulders above what other banks had. They also implemented a world class home banking service that was way ahead of what other banks were trying. Then, as a cost-cutting measure the layoffs started, followed by a move of the whole Center from Los Angeles to, as I recall, Cleveland because they could save money in the rent. They gave the staff the option of moving to Cleveland or quitting. Many quit. Others moved until they could retire.