Interesting gap in the market there, someone who can solve that can probably make a lot of money. With the help of AI, of course! /s I guess the solution is to

Interesting gap in the market there, someone who can solve that can probably make a lot of money. With the help of AI, of course! /s I guess the solution is to have an intermediary that can be the in-between, but don't have them be from the IT systems supplier, because they'll bone you (including promising you everything you want without checking with their developers if any of it is possible; with a good 3rd party they'd be able to ask the devs if it's possible and to see a proof-of-concept).