4 ms·
There was a time when e-commerce was an enjoyable experience from a customer perspective. OK price for OK brands, no delivery issue, no need to contact the afte
by dominicrose 2y ago
There was a time when e-commerce was an enjoyable experience from a customer perspective. OK price for OK brands, no delivery issue, no need to contact the after-sales service and if there was a need for it they would do an OK job.
Now everything feels fake and dysfunctional, from the brand names, products and marketing that seem to have been created from thin air 2 days ago, to bad delivery service of refusal to refund after an issue. Some companies force you into subscriptions. Some companies let you sell you stuff to others and don't give you the money afterwards.
I stopped buying anything online. The only thing I pay for is the internet access itself. I'm not sure this hurts Google enough though.
- giancarlostoro 2y agoI mean Amazon was known for refunding almost anything cash wise and not inconveniencing you, selling goods way lower. I guess they played us all. Now I am lucky if Amazons cheaper.
- lotsofpulp 2y agoCompared to earlier years, Amazon has gotten much easier to get a refund for since almost everything I buy clearly says “Free Returns”, and all I have to do is drop it off at a local UPS Store, Kohls, Whole Foods, etc. They do try to trick you into accepting Amazon credit instead of cash refund though.
- giancarlostoro 2y agoThat's definitely true and nice! I can't deny that, its just, there's a lot of counterfeit items and weird issues on Amazon these days. I guess I miss when they were able to sell goods for less.
- paulryanrogers 2y ago'Free' returns still cost time and effort. Since they started FBA I've come to wonder if every quirk with an Amazon order is due to a counterfeit or passing off a return as "factory" refurbished.