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> your customer support lines will be swamped with extremely knowledgeable self-educated In no other field this combination (self-educated, actually knowledgea
by TeMPOraL 2y ago
> your customer support lines will be swamped with extremely knowledgeable self-educated
In no other field this combination (self-educated, actually knowledgeable, and calling customer support) seems to exist, so that alone might be worth further study.
- epistasis 2y agoThey are highly motivated people trying to understand the genetic basis of themselves better, and have usually been seeing doctors throughout their lives towards that end, and usually they'll know more than their doctors because of the rarity of their phenotypes. I have tons of respect for that.