> The one hard and fast rule Labs did seem to have was that you could not say no to any request for help from any of the applied folks — or other researchers fo

> The one hard and fast rule Labs did seem to have was that you could not say no to any request for help from any of the applied folks — or other researchers for that matter. Nice example of a simple policy that changes the culture in exactly the way you want it to. The university researcher types want to say "ugh, stop interrupting me," but when that's not an option everybody keeps each other on track.