I feel that people like Russell Ackhoff should be mentioned when exploring the topic of asking the right questions and understanding the right problems to solve

I feel that people like Russell Ackhoff should be mentioned when exploring the topic of asking the right questions and understanding the right problems to solve (at Bell Labs): https://en.wikipedia.org/wiki/Russell_L._Ackoff https://en.wikipedia.org/wiki/Russell_L._Ackoff