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I don't think Amazon's return policy is matched by anyone in my country. I dread even thinking of purchasing something and make use of the warranty, it's usuall
by sureIy 2y ago
I don't think Amazon's return policy is matched by anyone in my country. I dread even thinking of purchasing something and make use of the warranty, it's usually a pointless exercise that deprives you of your purchase for months.
Compare that to Amazon that will easily refund a purchase made 18 months earlier no questions asked.
I almost never buy from Amazon, but there's no denying I feel much safer ordering there than elsewhere. My last expensive non-Amazon purchase got me an opened box (either a return or plain used item). Even PayPal didn't care to do anything about it.
- zihotki 2y agoYou don't need Amazon's return policy if the country has decent pro-consumer laws. In Netherlands, for example, you can return an item purchased online. For that you need to notify the seller within 14 days of receipt and then send it back within next 14 days.
- jisnsm 2y agoAmazon -> 30-day return policy, they cover shipping costs, no questions asked, doesn't matter how much you used the item. Law -> 14-day return policy, you pay for shipping, the shop will make it as difficult as possible to let you return the item (even if it's illegal), they don't have to take the item if you opened it (which makes no sense - how do I know I don't want it if I can't try it?)
- sureIy 2y agoOh yes you definitely have rights, but also you have to make sure they're not infringed. They could easily just say "you damaged the box" or, very commonly, withhold shipping fees as well as making you pay for that shipment. So for no fault of your own, you're 15€ down on a 50€ product. Hell even Apple has been fined by Italy for not properly disclosing that customers have 2 years warranty from the seller. I even had to tell customer service about it just last year, who acted like they didn't even know.