Yep - here it is: http://www.37signals.com/svn/posts/800-what-happened-this-morning http://www.37signals.com/svn/posts/800-what-happened-this-mo... "Naturally,

Yep - here it is: http://www.37signals.com/svn/posts/800-what-happened-this-morning http://www.37signals.com/svn/posts/800-what-happened-this-mo... "Naturally, we’re going to have a long, serious talk with our service provider (Rackspace). They’re supposed to be the best in the business, but in this instance they failed us," Then further down in the comments, DHH admits that their LB blew and they didn't have a hot standby: "It was no doubt a mistake not to have a second load balancer sitting ready"