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That's the real problem with reviews.. I know there's a bunch of false ones for various hosting sites, since the tech support was unwilling to walk people throu

That's the real problem with reviews.. I know there's a bunch of false ones for various hosting sites, since the tech support was unwilling to walk people through basic processes, or code their entire site for them. I can't really come up with a solution to that, as there's no way to accurately tell if someone knows enough to be reviewing the place. I recently switched hosting to a place called Spexhost, which is run by some people I knew through IRC. That alone makes me trust it a bit more then some random company.

netcan 18y ago
Well, if things like not providing not providing this kind of support are bothering the reviewers then they are likely to bother readers. It would be equally useless for those readers to read your review considering you don't need help with the basics, if they do.
- davidw 18y ago
  There's also a bias in terms of what gets people worked up enough to comment: bad service, or really, really good service. Ok and pretty good service are less likely to get people excited enough to post reviews and commentary.
- dasil003 18y ago
  The thing about web hosting is that it's undervalued by people due to price competition. A lot of people think it's reasonable to pay $5 for a hosting account and they expect everything to work perfectly and get support if they can't figure something out. Well if they spend one hour of staff time a year helping you then the profit margin is essentially shot. That's why most cheapo shared hosts just offer crap service. It's not worth it to even try. That's why the momentum is definitely the direction of hosted services for most things people need rather than direct web hosting. If you want to host your own website you should either A) pay a few hundred a month for a managed host, or B) learn to be your own sysadmin (which frankly is not nearly as hard as it used to be).

netcan 18y ago

Well, if things like not providing not providing this kind of support are bothering the reviewers then they are likely to bother readers. It would be equally useless for those readers to read your review considering you don't need help with the basics, if they do.

davidw 18y ago
There's also a bias in terms of what gets people worked up enough to comment: bad service, or really, really good service. Ok and pretty good service are less likely to get people excited enough to post reviews and commentary.
dasil003 18y ago
The thing about web hosting is that it's undervalued by people due to price competition. A lot of people think it's reasonable to pay $5 for a hosting account and they expect everything to work perfectly and get support if they can't figure something out. Well if they spend one hour of staff time a year helping you then the profit margin is essentially shot. That's why most cheapo shared hosts just offer crap service. It's not worth it to even try. That's why the momentum is definitely the direction of hosted services for most things people need rather than direct web hosting. If you want to host your own website you should either A) pay a few hundred a month for a managed host, or B) learn to be your own sysadmin (which frankly is not nearly as hard as it used to be).