4 ms·

> I think that majority prefer "algorithms" to serve them information This possibility was the theme of the (most?) recent video essay on the YouTube Technolog

> I think that majority prefer "algorithms" to serve them information This possibility was the theme of the (most?) recent video essay on the YouTube Technology Connections channel: https://www.youtube.com/watch?v=QEJpZjg8GuA https://www.youtube.com/watch?v=QEJpZjg8GuA There's definitely something to the appeal of algorithmic feeds, I suspect there's a fundamental neurological mechanism* in play which encourages us to scan somewhere for novel appearances / developments, same as seeing what's in the garden or on the market or who is present at the oasis etc etc. But there's probably more to be said for consciously directing attention. (*There's a certain d-word that probably has a genuine neurochemical meaning when not laden by a lot of popular baggage as it's entered colloquial use that I am intentionally not using because at this point I'd suspect it encourages misunderstanding more than helps, but I'm willing to believe it's related.)

LPisGood 2y ago
Is the word “degenerate”?
- jcgl 2y ago
  Dopamine.
Centigonal 2y ago
relevant post: https://nothinghuman.substack.com/p/the-tyranny-of-the-marginal-user https://nothinghuman.substack.com/p/the-tyranny-of-the-margi... > Simply put, companies building apps have strong incentives to gain more users, even users that derive very little value from the app. Sometimes this is because you can monetize low value users by selling them ads. Often, it’s because your business relies on network effects and even low value users can help you build a moat. So the north star metric for designers and engineers is typically something like Daily Active Users, or DAUs for short: the number of users who log into your app in a 24 hour period. > What’s wrong with such a metric? A product that many users want to use is a good product, right? Sort of. Since most software products charge a flat per-user fee (often zero, because ads), and economic incentives operate on the margin, a company with a billion-user product doesn’t actually care about its billion existing users. It cares about the marginal user - the billion-plus-first user - and it focuses all its energy on making sure that marginal user doesn’t stop using the app. Yes, if you neglect the existing users’ experience for long enough they will leave, but in practice apps are sticky and by the time your loyal users leave everyone on the team will have long been promoted. > So in practice, the design of popular apps caters almost entirely to the marginal user.

LPisGood 2y ago

Is the word “degenerate”?

jcgl 2y ago
Dopamine.

Centigonal 2y ago

relevant post: https://nothinghuman.substack.com/p/the-tyranny-of-the-marginal-user https://nothinghuman.substack.com/p/the-tyranny-of-the-margi... > Simply put, companies building apps have strong incentives to gain more users, even users that derive very little value from the app. Sometimes this is because you can monetize low value users by selling them ads. Often, it’s because your business relies on network effects and even low value users can help you build a moat. So the north star metric for designers and engineers is typically something like Daily Active Users, or DAUs for short: the number of users who log into your app in a 24 hour period. > What’s wrong with such a metric? A product that many users want to use is a good product, right? Sort of. Since most software products charge a flat per-user fee (often zero, because ads), and economic incentives operate on the margin, a company with a billion-user product doesn’t actually care about its billion existing users. It cares about the marginal user - the billion-plus-first user - and it focuses all its energy on making sure that marginal user doesn’t stop using the app. Yes, if you neglect the existing users’ experience for long enough they will leave, but in practice apps are sticky and by the time your loyal users leave everyone on the team will have long been promoted. > So in practice, the design of popular apps caters almost entirely to the marginal user.