3 ms·

All do respect to Rossmann, but he definitely falls under the genre of "professional complainer". And like a lot of tech journalism he applies the same narrativ

All do respect to Rossmann, but he definitely falls under the genre of "professional complainer". And like a lot of tech journalism he applies the same narratives to everything. I get that everyone wants to make this a story about tech enshittification, but Brother barely bothers to keep their website updated. The idea that they are secretly and suddenly changing their sales strategy and publicly lying about it is a bold claim that requires bold evidence.

autoexec 2y ago
> The idea that they are secretly and suddenly changing their sales strategy I don't know about "sudden". The reddit post is kind of old. That said, I have no idea when "Brother Genuine ink" even became a thing. I saw nothing at all about it when I bought my printer from them 10-15 years ago. It certainly wasn't mentioned as a requirement for getting support. It sounds to me like at some point they got their tech support to tell customers that they need to have "Brother Genuine ink" in order to get support (or at least techs were told to strongly imply that was true) and now it's come back to bite them in the ass