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Some worthwhile comments from the site: “Ive run into this issue before with brother printers when we would bulk buy cheaper toner and drums from third parties
by layer8 2y ago
Some worthwhile comments from the site:
“Ive run into this issue before with brother printers when we would bulk buy cheaper toner and drums from third parties at the large school i worked at. It was pretty much always something wrong with the thrid party toner or drum. it especially could get weird when with a toner from one company and a drum from a different one. a toner that was exactly the same from the same company would work with one drum but not with another even if they were from the same place as well so you sometime had to mix and match to see which would work at a decent enough quality”
“Brother technician here.
Who produces stuff for giving away? Who is working for free?
Nobody.
Manufacturers want and must earn money.
Also they want to make sure their reputation wont get bad.
I know companies which only sell dealers the stuff when technicians are trained.
I was certified lately for Kyocera. Their toner contains a lubricant for the fuser unit, and some ceramic particles for refreshing the drum unit.
Using third party crap from backshops in third world countries contains everything but not the material Kyo has the patent for and spent much research.
Same with Brother. They redesingned the fuser unit to last up to 25% longer, to reduce waste.
Their toner is refilled in their own factories and every cartridge will return in the refill-cycle as long as the user is sending it back(for free) or hand it to the dealer like my company.
I dont find that very bad.
Many units end up on my workbench that got destroyed by above crap or wont produce good results.
Some machines get destroyed beyond repair.
All that for saving a little money and end up with a huge estimate of costs.
I can force the color registration in the technician menu(I am not allowed to answer how to get there), but the result wont be really good, just saying.
Sooner or later, the cartridges fail, the drum unit is damaged or wont last the designed lifetime.
Think of the camera perspective of the user calling the printer crap because the results are bad, this is what Brother and other manufacturers want to avoid.
People think and are fucking stupid sometimes.
Thats why they took that step.”
I don’t think that last comment’s argument supports that Brother is lying, but it does support that using third-party supplies can cause decreasing quality.