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>6% of chargebacks are due to dissatisfaction [1]. Note that "dissatisfaction" isn't an actual chargeback reason code[1]. The closest that exist are "Not as De
by gruez 2y ago
>6% of chargebacks are due to dissatisfaction [1].
Note that "dissatisfaction" isn't an actual chargeback reason code[1]. The closest that exist are "Not as Described or Defective Merchandise/Services" and "Misrepresentation", none of which imply it's up to the consumer to decide. Unfortunately since chargebacks are basically arbitration, there isn't really a history of case law to determine what actually counts. I could barely find any information on what the statue (equivalent) is supposed to be.
[1] https://docs.adyen.com/risk-management/understanding-disputes/dispute-reason-codes/#visa https://docs.adyen.com/risk-management/understanding-dispute...
- JumpCrisscross 2y ago> closest that exist are "Not as Described or Defective Merchandise/Services" and "Misrepresentation", none of which imply it's up to the consumer to decide Issuing bank decides. Consumer advises. > could barely find any information on what the statue (equivalent) is There is very little statute governing chargebacks. It’s almost all contractual. Very different from paying with cash, cheque or wire.
- lxgr 2y ago> Issuing bank decides. No; see https://news.ycombinator.com/item?id=43237555 https://news.ycombinator.com/item?id=43237555 for details.