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>While the giants are trapped in their own complexity, nimble teams can build and launch AI-native solutions that directly challenge established players. Target

>While the giants are trapped in their own complexity, nimble teams can build and launch AI-native solutions that directly challenge established players. Target a bloated SaaS vertical, rebuild it from the ground up with AI at its core, and position it as the next-generation alternative. Is there _anyone_ that would jump ship to yet another SaaS just because it's "AI enabled"? Obviously it's all the rage for VCs right now, but I can't imagine switching to some other product simply because it has AI and mine doesn't.

trollbridge 2y ago
Just want I want: a SaaS vendor with even less customer service and that’s literally dependent on one single guy staying alive and motivated to work, or the entire service just gradually shuts down.
no_wizard 2y ago
Depends on how useful it is. There’s a product our marketing and copy writing teams use to write content and manage content and they were using the same tool successfully for years and recently switched to a different one because it had really good copy re-write AI and also caught grammatical errors really well. I forgot the name of the product in question but this is one example I can think of
shikaan 2y ago
If anything, I know people contemplated the opposite (i.e., finding a less hype-driven job) I think it's anyway not a strong reason to leave or stay, at this point. It's still "yet another technology", and I'd be surprised if it turned out to influence any decision in this regard. Curious if anybody has non-anectodal data
- recursivecaveat 2y ago
  Mentioning AI as a feature is a turnoff for customers: https://news.ycombinator.com/item?id=41126685 https://news.ycombinator.com/item?id=41126685 Annectodally, everyone I know who is not in the industry is somewhere on the spectrum of indifference to revulsion, literally no one who is not a technologist or an investor has a positive opinion of AI.
hooverd 2y ago
Their AI enabled sales and customer service will be amazing to deal with too.
sensanaty 2y ago
Completely anecdotal I realize, but my experience so far has been that people who aren't in some way involved with AI/tech in general are mostly indifferent, with a vocal portion that is actively against it. Not a single one of my non-tech friends care beyond using ChatGPT to be lazy writing emails or whatever. If it all went away tomorrow I doubt any of them would care in the slightest either. I have however been getting some friends asking me how to disable all the AI crap in Windows and Google. It could very well just be my specific circle, but I think people are slowly starting to push back against all the AI enshittification to the great chagrin of all the VCs hyping it up

trollbridge 2y ago

Just want I want: a SaaS vendor with even less customer service and that’s literally dependent on one single guy staying alive and motivated to work, or the entire service just gradually shuts down.

no_wizard 2y ago

Depends on how useful it is. There’s a product our marketing and copy writing teams use to write content and manage content and they were using the same tool successfully for years and recently switched to a different one because it had really good copy re-write AI and also caught grammatical errors really well. I forgot the name of the product in question but this is one example I can think of

shikaan 2y ago

If anything, I know people contemplated the opposite (i.e., finding a less hype-driven job) I think it's anyway not a strong reason to leave or stay, at this point. It's still "yet another technology", and I'd be surprised if it turned out to influence any decision in this regard. Curious if anybody has non-anectodal data

recursivecaveat 2y ago
Mentioning AI as a feature is a turnoff for customers: https://news.ycombinator.com/item?id=41126685 https://news.ycombinator.com/item?id=41126685 Annectodally, everyone I know who is not in the industry is somewhere on the spectrum of indifference to revulsion, literally no one who is not a technologist or an investor has a positive opinion of AI.

hooverd 2y ago

Their AI enabled sales and customer service will be amazing to deal with too.

sensanaty 2y ago

Completely anecdotal I realize, but my experience so far has been that people who aren't in some way involved with AI/tech in general are mostly indifferent, with a vocal portion that is actively against it. Not a single one of my non-tech friends care beyond using ChatGPT to be lazy writing emails or whatever. If it all went away tomorrow I doubt any of them would care in the slightest either. I have however been getting some friends asking me how to disable all the AI crap in Windows and Google. It could very well just be my specific circle, but I think people are slowly starting to push back against all the AI enshittification to the great chagrin of all the VCs hyping it up