Most non-profits are accountable to somebody, usually whoever grants them money. In this case Google just pays Mozilla oodles of cash every year as cheap insura

Most non-profits are accountable to somebody, usually whoever grants them money. In this case Google just pays Mozilla oodles of cash every year as cheap insurance against monopoly regulations and doesn't really care what they do. The worse Firefox is, the better it is for Chrome. So the board and the org are accountable to nobody (else) and can do whatever they want. As long as they keep getting millions from Google, there's no real incentive for them to change. And there's a very real disincentive... if they actually do anything significant, they risk alienating their primary funder and the entire org goes bankrupt the next day. It's an inherent conflict of interest.