> The unfortunate thing about this is that going through the support emails in my case is something that takes about 2-3 hours a day – which is not enough to hi

> The unfortunate thing about this is that going through the support emails in my case is something that takes about 2-3 hours a day – which is not enough to hire someone and train them. Not to mention that most of the reports actually need some technical knowledge. So unless I would hire another developer, in the end, the really administrative stuff that someone could do instead of me is a 30-minute-a-day job. This part hits home for me. I only have 1 app to support and the volume is low, well below the 100/day the author gets, but it can still be a struggle to get myself to get in there and write the replies. It’s all easy “on paper” but it becomes more of a mental game that’s hard to even describe without sounding like an idiot. I’ve tried hiring some help and ran into the same thing where some problems were just too technical, and I had to hop in. It was wonderful to have their help for all the other stuff, but tough to justify the cost. It seems like an area where AI could help draft replies that I could read over before sending. If that could even get to 50% correct based on past conversations it’d be pretty great. (Or who knows, maybe this is the kind of thing you build and then realize it creates more problems than it solves)