The postal service must act like they care. They have to treat their customers well. My post offices care and treat me very well (see my other post). Certainly

The postal service must act like they care. They have to treat their customers well. My post offices care and treat me very well (see my other post). Certainly part of it is that I treat them with respect as well. Automate it. I can put my package on a scale and enter a couple addresses into a form and pay without ever talking to a person. The machine would cost less than $3,000 and work forever, yet they pay someone $25/hr to stand behind the counter and be LESS productive than that little machine. For that person's salary for a month, you could put one of these little kiosks in a grocery store. Put one in EVERY grocery store. They have those right now at many USPS locations:https://www.usps.com/business/expanded-access.htm https://www.usps.com/business/expanded-access.htm (and Click-and-Ship works like). Heavier packages (even those processed through the kiosk) do need to be handed over to a USPS employee for anti-terrorism reasons (just stating the fact, not expressing agreement with the policy). Let me schedule your delivery. You need my signature? Okay, I'll be home at 6pm. I work too. Please come at 6pm. Have a part time shift that works 2 hours in the evenings instead of Saturday and you will make 100 Million customers happier. Better yet, deliver on only Mondays and Thursdays for 14 hours. Two shifts of seven. Save time. There's no mail that can't wait a day or two. This is a great idea, but would be impractical for locations outside of cities.