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Have you found effective ways to market this skill?
by sandinmyjoints 2y ago
Have you found effective ways to market this skill?
- homefree 2y agoUsually it’s best in an operational type role, can be support, sre, tpm, etc. depending on your strengths. It’s best when paired with good comms and somewhat good social skills. You build credibility by jumping in and doing a lot of support type stuff early on (which then also makes you better at whatever the product is, more familiar with what sucks for users).
- upcoming-sesame 2y agoThe parent comment mirrored my sentiments exactly. In my company, I'm often the person who joins a production bug troubleshooting call, after sometimes hours of investigation, and rapidly identifies the root cause. My typical workflow is: * Clarify the issue and our assumptions. Often, simply restating the observed behavior aligns everyone. * Pose questions to validate or challenge those assumptions. * Suggest alternative methods to test the primary hypothesis. Often, testing the initial hypothesis reveals its inaccuracy, leading to a swift discovery of the actual root cause. Ultimately, it comes down to critical thinking and questioning assumptions I think.