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Also the 'agent' features. Our company has been blocking all agent features from regular employee access because they don't want random users building their own
by wkat4242 2y ago
Also the 'agent' features. Our company has been blocking all agent features from regular employee access because they don't want random users building their own automations. This kind of stuff requires care and an eye for regulations like GDPR.
To permit this as Microsoft wants would lead to a lot of shadow IT. Which will be really hard to get rid of. I compare it to lotus notes which beside being an email client was also a competent database. Over the decades we used it users built up a huge library of hobby tools, many of which wormed their way into critical business processes. Making it really difficult to move away to another solution because the people that knew how it worked were long gone.
I suspect this is exactly what Microsoft wants. Us being locked into copilot so they can charge ever more for it. This is kinda their business model anyway.
Under the hood it's really not that special, it's just ChatGPT. Some special sauce to make it talk to office 365 but that's about it.
- mistrial9 2y ago> Us being locked into copilot the customer of MSFT is management; product design and implementation for the C-Suite, their lawyers and their investors . You are a tool ; there is no us in this picture.
- wkat4242 2y agoTrue, that's a very apt description. It's exactly how it feels when I deal with them. Their staff always have this condescending attitude.
- fluidcruft 2y agoAll I need is Citix and I can automate anything. If it's on a screen and I have a mouse and/or keyboard I can automate it.
- MrLeap 2y agoI'd jokingly say "Can you automate authentic human connection?" but I wager we're about 2 years away from a million people granting power of attorney to their apple body pillows so I'm going to take it for granted that your claim is completely true to all extremes.
- fluidcruft 2y agoOh the horrors of people using and adapting machines to improve their own workflows and improve their own productivity.
- MrLeap 2y agoWhat came to mind first is a situation where like, your company has a public API endpoint that sends emails for your SaaS. It accepts destination and email content as parameters. One day you find a deposed member of Nigerian royalty has used it to appeal to an entire address list worth of strangers to help them get money out of the country. They're clearly desperate, that's why they used your password reset form's API. If your infrastructure is set up correctly, you can intercept that opportunity before it reaches the masses. Cut out the middleman. Deal with the prince directly. It's all yours now. It's your time. Daddy's eating steak tonight.
- wkat4242 2y agoThe problem is the continuity. Nobody to maintain it after the employee departs. And also legal compliance. For GDPR you have to be careful of where you store personal info, how you protect it etc. We don't want it ending up on random S3 buckets. For these reasons we centralise such things. Most employees won't care about that, they're just looking for the easiest way to get their job done. But that can lead to hundreds of millions in fines not to mention the reputation damage. I don't like things being locked down either. But I understand the reasoning behind it.