Having worked on the infra side of azure, I'm not surprised. Network is centrally managed and that team was a nightmare to deal with. Their ticket queue was so

Having worked on the infra side of azure, I'm not surprised. Network is centrally managed and that team was a nightmare to deal with. Their ticket queue was so bad they only worked on sev 1 and the occasional 0. Nothing else got touched without talking to a VP and even then it often didn't change things.