3 ms·
> Most companies start small with AI, automating $50/hour tasks like customer service chats Is that how much the author thinks Consumer Service Representatives
by namaria 2y ago
> Most companies start small with AI, automating $50/hour tasks like customer service chats
Is that how much the author thinks Consumer Service Representatives are paid? Is that a measure of how out of touch the author is?
> When every problem can be attacked with the equivalent of dozens of PhD-level experts, innovation accelerates dramatically.
Sure. But LLMs are nowhere near being the equivalent of PhD-level experts.
- Bostonian 2y agoThe customer service rep may be paid say $20/hour, but the cost to the company, when you include payroll taxes, benefits, office space, training, recruiting, and supervision, may be much higher.